Privacy Policy
Welcome to TEK Solutions Online
We are TEK Solutions Online, a business that specializes in producing and selling IT Services. We value your privacy and respect your personal information. This privacy policy explains how we collect, use, and protect your personal information when you visit our website, teksolutionsonline.com, or use our services. Please read this policy carefully before using our website or providing any personal information to us. By using our website or services, you agree to the terms and conditions of this policy. If you do not agree with this policy, please do not use our website or services.
What information we collect
We collect two types of information from you: personal information and non-personal information.
Personal information is any information that can identify you as an individual, such as your name, email, address, phone number, etc. We collect personal information from you when you voluntarily provide it to us, such as when you:
Register an account on our website
Place an order or make a purchase on our website
Subscribe to our newsletter or mailing list
Contact us via email, phone, or chat
Participate in our surveys, contests, or promotions
Post a review, comment, or feedback on our website or social media platforms
Refer a friend or family member to our website or services
Non-personal information is any information that does not identify you as an individual, such as your browser type, device type, IP address, location, etc. We collect non-personal information from you automatically when you visit our website, such as through cookies and other tracking technologies. We use this information to analyze and improve our website performance, functionality, and user experience, as well as to deliver relevant ads and content to you.
How we use your information
We use the personal information that we collect from you for the following purposes:
To provide you with our products and services, and to fulfill your orders and requests
To communicate with you about your account, orders, transactions, and inquiries
To send you newsletters, offers, promotions, and updates that may interest you, if you have consented to receive them
To improve our website, products, services, and customer satisfaction
To prevent, detect, and address fraud, security, or technical issues
To comply with our legal obligations, policies, and procedures
To protect our rights, property, and safety, and those of our customers, partners, and third parties
We use the non-personal information that we collect from you for the following purposes:
To analyze and monitor our website traffic, usage, and trends
To optimize and enhance our website performance, functionality, and user experience
To deliver relevant ads and content to you, based on your preferences and interests
To measure and evaluate the effectiveness of our marketing campaigns and strategies
We use your personal information and non-personal information only for the purposes that we have disclosed to you, or for any other purposes that are compatible with or related to the original purposes, or as permitted or required by law.
How we share your information
We do not sell, rent, or trade your personal information to any third parties, except as described in this policy or with your consent. We may share your personal information with the following parties:
Our affiliates, subsidiaries, and parent companies, who may use your information for the same purposes as we do
Our service providers, contractors, and agents, who perform functions on our behalf, such as hosting, payment processing, shipping, analytics, marketing, etc. We only share your information with them to the extent necessary for them to provide their services to us, and we require them to protect your information and comply with this policy and applicable laws
Our business partners, advertisers, and sponsors, who may use your information to offer you products, services, or promotions that may interest you, if you have consented to receive them
Our legal advisors, auditors, and authorities, who may use your information to protect our rights, property, and safety, and those of our customers, partners, and third parties, or to comply with our legal obligations, policies, and procedures, or to respond to lawful requests, subpoenas, court orders, or warrants
We may also share your non-personal information with any third parties, such as our service providers, business partners, advertisers, and sponsors, who may use it for their own purposes, such as to analyze and improve their products, services, and marketing strategies.
We may also share your personal information and non-personal information with any third parties in the event of a merger, acquisition, sale, reorganization, or liquidation of our business, or any part thereof, in which case your information may be transferred as part of the assets involved in the transaction.
How we protect your information
We take reasonable and appropriate measures and safeguards to protect your personal information from unauthorized access, use, disclosure, modification, or destruction, such as encryption, firewalls, passwords, etc. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for keeping your account credentials and password confidential, and for notifying us immediately if you suspect any unauthorized activity or breach of security on your account or our website.
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, or for any other purposes that are compatible with or related to the original purposes, or as permitted or required by law. We delete or anonymize your personal information when it is no longer needed, or when you request us to do so, subject to our legal obligations, policies, and procedures.
What are your rights
You have certain rights and choices regarding your personal information, such as the right to:
Access your personal information that we hold and request a copy of it.
Correct, update, or modify your personal information that is inaccurate, incomplete, or outdated.
Delete or erase your personal information that we no longer need, or that you no longer want us to have.
Restrict or limit our processing of your personal information, if you have a valid reason or objection.
Object to our processing of your personal information, if you have a valid reason or objection.
Withdraw your consent to our processing of your personal information, if you have given it to us previously.
Transfer your personal information to another service provider, if technically feasible.
Complain to a supervisory authority, if you are not satisfied with how we handle your personal information.
You can exercise these rights and choices by contacting us at support@teksolutionsonline.com